Responsibilities:

Responsible for developing and implementing sales and marketing strategies which achieve referral/admission growth objectives in coordination with Administrator and Patient Care Director.  

Develops and implements marketing plan.  

Provides basis sales and marketing training and coaching to hospice staff members providing community outreach functions.

Meets with area Physicians, Social Services/discharge planners, Nursing Home Administrators, Spiritual community/churches, seniors, Press/Media, Community organizations and other referral sources to present the hospice program and improve community relationships.

Participates in fund development activities through implementation of direct-mail appeals, memorial appeals and community awareness as well as donor recognition events.

Participates in community education presentations, including face-to-face contact and written correspondence.  Provides education and resource information to the community, patient, families, and physicians to maintain an excellent service level.

Responsible for trending and analysis of key marketing operational indicators, coordination of patient/employee/physician surveys and recognition programs.

Qualifications:

Must possess excellent communication skills, and believe in the services that hospice can offer patients and their families.  

Candidates should possess a bachelors degree (healthcare preferred) plus at least three years in professional healthcare services is required.

Ability to communicate effectively with managers, patients, families, and coworkers.  

Must have the ability to effectively cope with patients, families and all others with varying backgrounds, socioeconomic conditions and value judgements.

Maintain confidentiality of information relating to the patient and family.  Will discuss only those aspects necessary to the care and treatment of patient and family with those directly involved in the patient's care.

Medi-Plex Healthcare Professionals, LLC. is a certified Medicare Home Health Agency that offers comprehensive home health services to its clients. Quality care is the primary focus of our organization and we make every attempt to personalize our service to meet the needs of our clients. It is important to us that service standards exceed the industry average. 

At Medi-Plex, we encourage ongoing collaboration between our professional health staff and your physicians to design a plan of care that meets the client's needs. 

We are looking for an enthusiastic Telemarketer to generate leads/referrals either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing previous or potential patients to receive skilled home health services. 

A successful telemarketer must be friendly and persuasive. You must be able to understand the patient’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also have excellent customer service skills and be cool-tempered to deal with aggressiveness and complaints. 

The goal is to promote business growth by expanding the company’s clientele. 

Responsibilities 

? Cold call previous patients using a given phone directory and script to generate leads/referrals 

? Answer incoming calls from prospective patients 

? Use scripts to provide information about service features and present those service benefits 

? Ask pertinent questions to understand the patients requirements ? Record the patient’s personal information accurately in a computer system ? Deal with complaints or doubts to safeguard the company’s reputation 

? Go the “extra mile” to meet the patient’s needs by being able to answer all questions and immediately address any concerns

? Keep records of calls & leads and record useful information Requirements and skills 

? Proven experience as telemarketer or similar sales/client service role 

? Proven track record of successfully meeting sales quotas preferably over the phone 

? Working knowledge of relevant computer programs and telephone systems ? Excellent communication and presentation skills 

? Proficient in English 

? Skilled in negotiation and dealing with complaints 

? Persistent and results-oriented 

? Patient and able to handle client rejection 

? High school diploma or GED equivalent 

Part-Time 

Monday – Friday 

On Site

Introduction:

We are seeking a compassionate and skilled Registered Nurse to join our team and provide high-quality care to our patients. The Registered Nurse will assess patients' health needs, develop and implement care plans, and provide ongoing support and monitoring to ensure that patients receive the best possible care. The successful candidate will have excellent communication skills and be able to work collaboratively with other healthcare professionals.

Responsibilities:

• Assess patients' health needs and develop and implement care plans

• Administer medications and treatments as prescribed

• Monitor patients' vital signs and report any changes to the appropriate staff member

• Communicate with patients and families to provide education and support

• Collaborate with other healthcare professionals to coordinate care and ensure continuity of treatment

• Document patients' progress and outcomes using electronic medical records

• Stay up-to-date with current research and best practices in nursing

• Participate in professional development opportunities to maintain and improve skills

• Other duties as assigned

Qualifications:

• Bachelor's degree in Nursing

• Current state license as a Registered Nurse

• Minimum of 1 year of experience as a Registered Nurse

• Excellent communication and interpersonal skills

• Ability to work collaboratively with other healthcare professionals

• Strong problem-solving and critical thinking skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

- facilitate intake, admissions and utilization review process
- Respond to inquiries within 24 hours of incoming contact
- Schedule/complete preadmission assessments and communicates recommendations to patients/families.
- Collaborate with clerical staff to ensure appropriate recommendations and admissions.
- Coordinate admissions and transfers between levels of care.
- Communicate projected admissions and updated projection sheets to Patient Accounts Representative in a timely fashion.
- Perform insurance benefit verifications, disseminating the information gathered to patient/families/appropriate and staff.
- Ensure all medical admission documentation is gathered from outpatient sources prior to patient admission.
- Secure initial pre-authorization for treatment for patient admissions.
- Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment for patients.
- Coordinate and facilitates peer to peer reviews when needed.
- Collaborate the results of peer to peer reviews with entire multi-disciplinary treatment team.
-Provide accurate and ongoing assessment of patient’s status in the intake and utilization process. Responds to and communicates this appropriately through verbal and written communication.
- Communicate treatment recommendations to and coordinates with outpatient treatment teams.
- Provide clear and accurate documentation of all contacts with prospective patients, family members, referral sources, payors, etc.

Qualifications:
High School diploma/GED required; Bachelor’s degree preferred.
Valid LPN license to practice in the State of Missouri.
Excellent organizational, written and communication skills.
Must have the ability to multi-task and pay close attention to detail.
Strong basic computer skills, including emailing and proficiency in Microsoft Word and Excel.
Demonstrated ability to prioritize multiple tasks and coordinate filing projects.
Ability to work individually and in a team environment.
Ability to be able to lift 40 lbs, bend over to reach bottom drawers of the file cabinets, and step up on a stool to reach above a 5 drawer lateral file cabinet.
Must be registered on the Family Care Safety Registry (FCSR) - $15.25 fee (Cash or Money order only).
Must possess a second form of ID (Social Security Care or Birth Certificate).

Medi-Plex Healthcare is seeking Certified Nurse Assistants to deliver varied social work services to Hospice patients and their families.  To provide initial emotional, spiritual, psychosocial assessments, ongoing counseling, bereavement services and community education, outreach and referral.  The Hospice CNA is an integral part of the Hospice IDG.

Responsibilities:

·         Provide clients with personal hygiene by giving bedpans, urinals, baths, and shaves; assisting clients to the bathroom; helping with showers.

·         Help assist with daily living activities by assisting with serving meals, feeding as necessary; ambulating, turning, lifting, positioning clients; providing fresh water and nourishment between meals.

• Maintain client stability by checking vital signs and weight; recording intake and output information.
• Provides client with comfort by answering requests; reporting observations of the client to the Clinical Manager.
• Documents actions by completing forms, reports, logs, and records.

Maintain work operations by following policies and procedures

Qualifications:

•  Certified Nursing Assistant (C.N.A.) license required.
• Current CPR certification preferred; No Felony record or State disqualification.
• Excellent observation, good clinical judgment, and good oral and written communication skills.
• Self-directed with the ability to work with little supervision; has good organizational skills.
•  Ability to be able to lift/carry 65 pounds; bending, reaching, pushing, pulling, lifting.
• Must be registered on the Family Care Safety Registry (FCSR) - $15.25 fee (Cash or Money order only).

• Must possess a second form of ID (Social Security Card or Birth Certificate).

Benefits

• Competitive Pay
• Health, dental, vision to all full-time employees after 90 days
• Supplemental benefits through Aflac
• Paid Time Off

EOE

Medi-Plex Healthcare is seeking a Registered Nurse (RN) to work in our St. Louis and Swansea, IL office.  We are looking for someone with strong communication skills and dedication to providing quality customer service to our clients.

The RN will administer skilled nursing care to patients (in their home).  This is performed in accordance with physician orders and plan of care under the direction and supervision of the Director of Clinical Services.

Responsibilities:

·         Performs the initial evaluation visit and regularly re-evaluates the patient’s nursing needs.

·         Initiates the plan of care and necessary revisions.

·         As needed, participates in basic patient care, depending on individual patient diagnoses, and type of care given may require addition precautions as noted.

·         Prepare clinical and progress notes for each patient visit and summarize care conference of patients in a timely manner as per Agency policy.

·         Coordinates a variety of services as needed.

·         Counsels the patient and family/significant others in meeting nursing and related needs.

·         Participate, train and prepare for In-service programs as assigned.

·         Process orders and notifies the Physician of patient needs and changes in condition.

·         Complete certification/recertification orders and discharge summaries.

·         Refers to Physical Therapists, Speech Pathologist, Occupational Therapist and Medical Social Worker.

·         Supervises and teaches other nursing personnel.

·         Conducts patient care conferences on patient assigned to his/her care.

·         Ability to be “on-call†as assigned.

Required Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Access screens, triage and perform treatment ordered for patients

·         Perform medical treatment as ordered by Physician

·         Prepare and dispense prescribed medications

·         Assist with examinations, procedures and other duties

·         Oversee and coordinate the daily patient care

·         Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.

·         Complete EMR documentation and/or paper-based documentation

·         Other duties a assigned such as new models of care and new types of procedures, etc.

EDUCATION and/or EXPERIENCE

Graduate of a state approved school of practical(vocational) Nursing and currently licensed in the state(s) in which practicing. Two (2) years of experience in Nursing preferred. Ability to exercise initiative and independent judgment. No Felony record or State disqualification.

LANGUAGE SKILLS

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Has the ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Has the ability to effectively present information to management, residents, family members, and other employees.

CERTIFICATES, LICENSES, REGISTRATIONS

Currently Licensed as a RN in the State of Missouri. No Felony record or State disqualification.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as, proportions, percentages, area, circumference, and volume.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk, hear & smell. The employee is frequently required to stand, walk, use hands to finger, handle & feel; reaching with hands & arms. The employee is occasionally required to sit, stoop & kneel. The employee must regularly lift and /or move up to 20 pounds, anything greater than 20pounds requires assistance of others &/or devices as needed for safety. It is recommended that two people move carts, stretchers, wheelchairs, flat beds, etc. up & down inclines when “in useâ€. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

EOE

Medi-Plex Healthcare is seeking a Registered Nurse (RN) to work within the St. Louis region.  We are looking for someone with strong communication skills and dedication to providing quality customer service to our clients.

The RN will administer skilled nursing care to patients (in their home).  This is performed in accordance with physician orders and plan of care under the direction and supervision of the Director of Clinical Services.

Responsibilities:

·         Performs the initial evaluation visit and regularly re-evaluates the patient’s nursing needs.

·         Initiates the plan of care and necessary revisions.

·         As needed, participates in basic patient care, depending on individual patient diagnoses, and type of care given may require addition precautions as noted.

·         Prepare clinical and progress notes for each patient visit and summarize care conference of patients in a timely manner as per Agency policy.

·         Coordinates a variety of services as needed.

·         Counsels the patient and family/significant others in meeting nursing and related needs.

·         Participate, train and prepare for In-service programs as assigned.

·         Process orders and notifies the Physician of patient needs and changes in condition.

·         Complete certification/recertification orders and discharge summaries.

·         Refers to Physical Therapists, Speech Pathologist, Occupational Therapist and Medical Social Worker.

·         Supervises and teaches other nursing personnel.

·         Conducts patient care conferences on patient assigned to his/her care.

·         Ability to be “on-call†as assigned.

Required Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Access screens, triage and perform treatment ordered for patients

·         Perform medical treatment as ordered by Physician

·         Prepare and dispense prescribed medications

·         Assist with examinations, procedures and other duties

·         Oversee and coordinate the daily patient care

·         Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.

·         Complete EMR documentation and/or paper-based documentation

·         Other duties a assigned such as new models of care and new types of procedures, etc.

EDUCATION and/or EXPERIENCE

Graduate of a state approved school of practical(vocational) Nursing and currently licensed in the state(s) in which practicing. Two (2) years of experience in Nursing preferred. Ability to exercise initiative and independent judgment. No Felony record or State disqualification.

LANGUAGE SKILLS

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Has the ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Has the ability to effectively present information to management, residents, family members, and other employees.

CERTIFICATES, LICENSES, REGISTRATIONS

Currently Licensed as a RN in the State of Missouri. No Felony record or State disqualification.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as, proportions, percentages, area, circumference, and volume.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk, hear & smell. The employee is frequently required to stand, walk, use hands to finger, handle & feel; reaching with hands & arms. The employee is occasionally required to sit, stoop & kneel. The employee must regularly lift and /or move up to 20 pounds, anything greater than 20pounds requires assistance of others &/or devices as needed for safety. It is recommended that two people move carts, stretchers, wheelchairs, flat beds, etc. up & down inclines when “in useâ€. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

EOE

Medi-Plex Healthcare is seeking a Registered Nurse (RN) to work within the St. Louis region.  We are looking for someone with strong communication skills and dedication to providing quality customer service to our clients.

The RN will administer skilled nursing care to patients (in their home).  This is performed in accordance with physician orders and plan of care under the direction and supervision of the Director of Clinical Services.

Responsibilities:

·         Performs the initial evaluation visit and regularly re-evaluates the patient’s nursing needs.

·         Initiates the plan of care and necessary revisions.

·         As needed, participates in basic patient care, depending on individual patient diagnoses, and type of care given may require addition precautions as noted.

·         Prepare clinical and progress notes for each patient visit and summarize care conference of patients in a timely manner as per Agency policy.

·         Coordinates a variety of services as needed.

·         Counsels the patient and family/significant others in meeting nursing and related needs.

·         Participate, train and prepare for In-service programs as assigned.

·         Process orders and notifies the Physician of patient needs and changes in condition.

·         Complete certification/recertification orders and discharge summaries.

·         Refers to Physical Therapists, Speech Pathologist, Occupational Therapist and Medical Social Worker.

·         Supervises and teaches other nursing personnel.

·         Conducts patient care conferences on patient assigned to his/her care.

·         Ability to be “on-call†as assigned.

Required Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Access screens, triage and perform treatment ordered for patients

·         Perform medical treatment as ordered by Physician

·         Prepare and dispense prescribed medications

·         Assist with examinations, procedures and other duties

·         Oversee and coordinate the daily patient care

·         Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.

·         Complete EMR documentation and/or paper-based documentation

·         Other duties a assigned such as new models of care and new types of procedures, etc.

EDUCATION and/or EXPERIENCE

Graduate of a state approved school of practical(vocational) Nursing and currently licensed in the state(s) in which practicing. Two (2) years of experience in Nursing preferred. Ability to exercise initiative and independent judgment. No Felony record or State disqualification.

LANGUAGE SKILLS

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Has the ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Has the ability to effectively present information to management, residents, family members, and other employees.

CERTIFICATES, LICENSES, REGISTRATIONS

Currently Licensed as a RN in the State of Missouri. No Felony record or State disqualification.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as, proportions, percentages, area, circumference, and volume.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk, hear & smell. The employee is frequently required to stand, walk, use hands to finger, handle & feel; reaching with hands & arms. The employee is occasionally required to sit, stoop & kneel. The employee must regularly lift and /or move up to 20 pounds, anything greater than 20pounds requires assistance of others &/or devices as needed for safety. It is recommended that two people move carts, stretchers, wheelchairs, flat beds, etc. up & down inclines when “in useâ€. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

EOE